Complete Coverage

Service Catalog

Brightwater handles complete spa diagnostics, repairs, and maintenance across Western North Carolina. Broken, leaking, noisy, or not heating issues are all covered.

Book Repairs

Schedule General Repair & Diagnostics

This booking form is prefilled for repair service. Submit details and scheduling preferences to get a diagnostic appointment confirmed quickly.

  • General service and diagnostics request
  • On-site troubleshooting for all major brands
  • Repair scope and pricing confirmed before work starts

Need maintenance or seasonal service instead? Use the service dropdown before submitting.

$125 Diagnostic Visit

  • Includes travel, one hour of labor, and full assessment
  • Additional labor billed at $60/hour
  • Extended-distance appointments may include a travel fee, quoted before scheduling
  • Diagnostic fee is waived when repair is booked

Book Repair Service

Full Diagnostic & Repair

Complete top-to-bottom inspection of each spa system to identify failures and define the right repair path.

  • Pumps, control packs, boards, and touchpads
  • Heaters, sensors, flow switches, and blowers
  • Inside and outside component inspection

Request a diagnostic visit →

Leak Detection & Repair

Small leaks become expensive quickly. Brightwater tracks the source and completes permanent repairs to prevent repeat water loss.

  • Acrylic and fiberglass shell repair
  • Leaking jets and union fittings
  • PVC line and plumbing repairs

Fix this leak →

Heater & Electrical

No heat, tripped breakers, or intermittent shutdowns usually point to electrical or heater component failure. Brightwater tests and replaces only what is needed.

  • Heater element replacement
  • GFCI troubleshooting and wiring checks
  • Electrical diagnostics and safety testing

Get heater/electrical help →

Pump & Jet Service

Weak flow, noisy motors, and dead jets are common wear issues. Brightwater restores circulation and pressure so the tub runs properly again.

  • Circulation pump repair and replacement
  • Jet replacement and flow balancing
  • Air injection system diagnostics

Restore circulation →

Control Panel & Board Repair

Error messages and non-responsive controls can come from touchpad or board failures. Brightwater isolates faults and replaces only necessary components.

  • Touchpad replacement
  • Control board diagnostics
  • Error code resolution

Resolve control issues →

Water Chemistry & Balancing

Cloudy water, irritation, and scale are chemistry problems. Brightwater tests and rebalances water with practical guidance for stable chemistry.

  • Chlorine, bromine, pH, alkalinity, hardness testing
  • Corrective balancing and treatment plan
  • Guidance on UV and ozone systems to reduce chemical use

Get water balanced →

Winterization & Seasonal Startup

Freeze damage is costly in the mountains. Brightwater handles full winterization and spring startup to protect equipment year-round.

  • Drain service and line blowout
  • Antifreeze protection and cover installation
  • Spring restart, refill, and system check

Schedule seasonal service →

Cover Replacement

A waterlogged cover drives up heating costs and shortens equipment life. Brightwater measures, orders, and installs replacement covers that fit correctly.

  • Standard and custom cover sizing
  • Insulation and fit evaluation
  • Installation and setup guidance

Replace this cover →

Hot Tub Relocation

Moving a spa requires care and the right equipment. Brightwater handles disassembly, transport coordination, and reassembly at the new location.

  • Disconnect, prep, and safe handling
  • Transport and placement support
  • Reconnection and startup verification

Plan a relocation →